NC State Study Abroad Office Cancellation Policies

• The general Study Abroad Office (SAO) policy is that we will cancel any NC State sponsored program in a location where the U.S. State Department has issued a travel warning or where the SAO finds the location to be unsafe. The SAO Staff and Study Abroad Emergency Response Team review the U.S. State Department information, along with a variety of other reliable sources such as announcements from the Overseas Security Advisory Council (OSAC), contacts in the destination country and conversations with Embassies, in order to have up to the minute information on any countries where students are or will be studying.
• Should a program cancellation become necessary for safety reasons prior to student departure, every effort will be made to refund recoverable costs to participants. The time of program cancellation will determine the actual recoverable costs. The closer the program is to the start date, the less recoverable costs will be available. For example, 3 months before a program starts, funds have usually already been paid to many hotels for deposits on housing. These deposits would be considered non-recoverable.
• Should a program cancellation become necessary for safety reasons after students have arrived overseas, our refund policy is that every effort will be made to refund recoverable costs to the participants. Additionally, the Faculty Director will, to the best of his/her ability, assist students in completing the course work for the program.
• Because full refunds are often not possible, students may wish to consider purchasing trip cancellation insurance which can be obtained through many travel agents or insurance companies. Typically, this must be purchased from an insurance provider within 14 days of when the initial program deposit is paid to the SAO.